Returns Policy

Returns and Refunds policy for Digital Products/Programs

To the extent permitted by applicable law, subscription payments are non-refundable and we do not provide refunds or credits for any partial subscription period or unused Content. Please visit the ‘My Profile’ section to cancel your subscription at any time. Since our Content is provided digitally, the same is deemed to be delivered or ‘used’ when you avail of a subscription. We do not offer shipping or returns on our Content.

 

Returns/Exchange, Cancellation Policy for Mom and Baby products: 

Healofy believes in helping its customers as far as possible and has, therefore, a liberal Cancellation Policy. Under this policy:

• Cancellations will be considered only if the request is made within 12 hours of placing an order.
• Refunds will be done within 7-10 working days in the case of online payments done through the Credit/Debit/Net banking facility.
• All products are pre-checked for quality and defects before they are shipped. In spite of our best efforts, if you find the product delivered is damaged kindly email the customer care for the Return procedure within 24 hours of delivery. The decision to accept returns rests solely with the Healofy Team.
• Once the products are shipped no returns will be accepted unless the above-mentioned details stand true.
• If the product is disliked by the customer it is not eligible for exchange.
• The photos of all products are taken under neutral lighting conditions, and we make the best possible effort to reproduce the exact product colour. Sometimes the colours may look different due to the temperature of your monitor and/or device settings.
• Please ensure that products are returned in original condition and packaging in order to get your full credit. Kindly note that this is a non-negotiable policy.
• Once the Healofy team decides to accept the request, It shall take a week’s time to refund or exchange.