privacy

Healofy Privacy Policy

Last reviewed and confirmed on June 16, 2025.

We review our Privacy Policy every year to ensure compliance with applicable privacy laws such as the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), and the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect information that you provide directly when using the Healofy app, including:

Contact details (e.g., name, email address)
Demographic information (e.g., gender, date of birth)
Information related to your pregnancy, baby milestones, and medical history (if voluntarily submitted)
Media uploads such as profile photos, baby bump images, or shared content
Login credentials (if using social login or email-based authentication)

We may also collect technical and usage data such as:

Device identifiers
IP address and device type
Session activity and interaction history
Crash logs and app performance metrics

2. Permissions Requested

To provide a seamless experience, Healofy may request access to the following features on your device:

Location (for product delivery)
Camera and microphone (for uploading photos/videos)
Storage (to upload and save media)
Notifications (to alert users about classes, milestones, or app updates)
Audio (if voice features are enabled)

Permissions are requested only when required, and you may manage or revoke them at any time in your device settings.

3. How We Use Your Information

We use your data to:

Provide personalized content and services
Recommend medically relevant care and support
Deliver in-app programs, notifications, and community features
Improve our app’s performance and user experience
Support purchases and transaction verification (where applicable)

4. Third-Party Services and SDKs

We may share limited data with trusted third-party service providers to support core functionality, such as:

Firebase (analytics, crash reporting, messaging)
Razorpay (payment gateway)
Appsflyer and Mixpanel (usage analytics and attribution)
Amazon Web Services (cloud storage and hosting)

All third-party partners are contractually bound to comply with applicable data protection laws. We do not permit these services to sell or misuse your data.

5. Data Sharing and Sale Disclosure

We do not sell your personal information. However, we may share limited categories of data with service providers only to fulfill app functionality (e.g., payment processing, performance analytics, crash reporting).

You may request details about our data sharing practices by emailing sakhi@healofy.com with the subject line "CCPA Data Sharing Request."

6. User Rights Under CCPA and VCDPA

If you are a resident of California or Virginia, you have the right to:

Access the personal data we hold about you
Request corrections or deletions
Opt out of targeted advertising or data sharing
Appeal a denied privacy request (Virginia only)

To exercise any of these rights, email sakhi@healofy.com with the appropriate subject line (e.g., “CCPA Privacy Request” or “VCDPA Opt-Out Request”).

7. Location Data Collection

If enabled, Healofy may collect precise location data to precisely deliver products ordered by user

Collected only with explicit permission

Not stored permanently or tracked in the background
Never sold to third parties

Users may disable location access anytime via device settings.

8. Sensitive Personal Data

Healofy may collect sensitive personal data (e.g., pregnancy status, health-related inputs, baby development milestones) only when voluntarily submitted by the user.

We ensure:

All sensitive data is encrypted in transit
Access is restricted to authorized systems
No sensitive data is shared for marketing purposes

You may request to review or delete your sensitive data at any time by contacting sakhi@healofy.com.

9. Children's Privacy

Healofy is intended for adult users. We do not knowingly collect personal information from children under 13 (or 16 where applicable by law). If we become aware that we have inadvertently collected such data, we will take appropriate steps to delete it.

10. Data Protection Officer (DPO) Contact Information

If you have any concerns regarding privacy or data protection, you may contact our appointed DPO:

Email: sakhi@healofy.com
Address: Healofy, First Floor, L - 140, 5th Main Rd, Above Jana Bank, Sector 6, HSR Layout, Bengaluru, Karnataka – 560102, India

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or service changes. Material updates will be communicated via the app or email.

Last updated: June 16, 2025.